Data import
Bring your clients, pets, notes, and appointments with you.
Switching software is easier when the details that run your business come with you, but import work needs review. OpenDog treats data import as a careful assisted setup step, not a magic one-click promise.
What import means in OpenDog
Import means reviewing business data from the current workflow, deciding what is useful, cleaning up obvious confusion, and preparing a first workable OpenDog setup. The safest path depends on the source data and the shop needs.
- Customers and contact details.
- Pets, households, notes, and history.
- Services, prices, appointment context, and policies.
Bring data from old systems or spreadsheets.
A grooming business might arrive with a spreadsheet, calendar export, notes app, paper list, CSV file, or exported data from another grooming tool. OpenDog support reviews what exists before promising what can be brought over.
- CSV files and spreadsheets can be reviewed.
- Old service menus and notes can guide setup.
- Messy or incomplete exports may need cleanup first.
Examples of data to review
Useful setup data often includes customers, pets, addresses, phone numbers, email addresses, service names, breed or coat notes, health and safety notes, behavior details, recurring appointment habits, and current prices.
- Customer and pet records.
- Service list and price context.
- Appointment history and grooming notes.
Assisted review comes before importing.
The import step is a good time to find duplicate households, unclear pet names, missing phone numbers, old services, stale notes, and inconsistent pricing. OpenDog support can help identify the cleanup decisions the business owner needs to make.
- Flag duplicates before they become live records.
- Clarify notes that matter for grooming safety.
- Keep owner approval in the setup path.
Clear limitations
OpenDog does not promise that every old system, hidden database, or difficult export can move with one click. Some sources may need manual cleanup, CSV formatting, or a smaller first import focused on the records needed for launch.
- No blanket one-click migration promise.
- No data mutation without setup review.
- No provider sync statement unless the specific path is supported.
Protect the live schedule
The goal is to prepare a cleaner system before relying on OpenDog for the live grooming day. A careful import path reduces surprises when customers, pets, appointments, invoices, and notes become part of daily work.
- Start with the records needed for launch.
- Review before live use.
- Bring questions to assisted setup.
FAQ
Common questions from grooming businesses.
Can OpenDog import from spreadsheets?
Yes. Spreadsheets and CSV files can be reviewed as part of assisted setup, depending on the data quality and structure.
Can OpenDog import from my old grooming software?
OpenDog can review exported data from old tools. The exact import path depends on what that tool provides and what cleanup is needed.
Is data import automatic?
No. OpenDog treats import as an assisted review step so customers, pets, notes, services, and appointments are checked before relying on them.
What data matters most for launch?
The first useful setup usually focuses on active customers, pets, key notes, service list, upcoming appointments, and payment or policy expectations.
Can support help decide what to import?
Yes. Import help is part of setup support, especially when old records are incomplete, duplicated, or inconsistent.
Start with a cleaner grooming workflow.
OpenDog is built to bring the route, pet notes, client messages, payments, and rebooking into one place.
Start Assisted Setup