Product tour
See how OpenDog supports the grooming day.
Walk through the daily flow from setup and requests to scheduling, pet records, invoices, and follow-up.
Inside OpenDog
See how the pieces fit together.
OpenDog brings scheduling, records, setup, and follow-up work into one grooming workflow.
1. Review requests before they become route problems.
Start with customer requests, service area context, pet details, and contact expectations. OpenDog supports a review-first path so the shop confirms timing and fit before treating a request like a final appointment.
- Review customer and pet details.
- Check service area and appointment length.
- Move qualified requests toward scheduling.
2. Build the appointment around the route.
The owner view connects schedule, address, assigned groomer, van context, appointment status, and notes so the day can be reviewed before it breaks. This is where gaps, long drives, and awkward route order become visible.
- Review route order and timing.
- Check assigned groomer or vehicle context.
- Keep prep notes close to the appointment.
3. Give groomers a cleaner field view.
The groomer view focuses on what matters at the stop: pet name, service, notes, access details, customer instructions, health or behavior cautions, price context, and payment status.
- See the next stop quickly.
- Open the pet profile before the groom.
- Keep finished appointment details connected.
4. Keep the customer and pet record alive.
Customer profiles, multi-pet households, grooming history, photos, notes, preferences, and follow-up details stay tied to the business record so repeat appointments do not depend on memory.
- Review previous coat and behavior notes.
- Track owner preferences and household context.
- Connect records to scheduling and invoices.
5. Finish with invoice, receipt, and follow-up context.
OpenDog keeps payment status, invoices, receipts, balances, tips, rebooking prompts, and reporting context near the appointment. Payment behavior depends on the shop setup and approved provider path.
- Track what was charged and paid.
- Keep receipt and balance context visible.
- Prompt the next groom or follow-up task.
6. Use setup support when the workflow is messy.
Services, imported records, request-page wording, payment expectations, and launch timing can be reviewed before the business relies on OpenDog every day.
- Start with the business details that matter most.
- Review records and policies before launch.
- Keep setup practical instead of rebuilding everything at once.
FAQ
Common questions from grooming businesses.
Is this a mobile app or desktop software?
OpenDog supports the mobile grooming workflow from the road and gives business owners a clean admin view.
Can clients self-book any slot they want?
OpenDog is positioned around request review and route control. Shops can collect appointment requests while still confirming service area, timing, and route fit.
Can groomers see pet notes during the appointment?
Yes. Pet profiles keep the details groomers actually need before and during the groom.
Does OpenDog handle payments automatically?
OpenDog keeps payment and receipt context connected to appointments. Actual payment behavior depends on the shop setup and approved payment provider path.
What is the best way to tour OpenDog?
Start with the workflow you run today: requests, scheduling, pet records, invoices, follow-up, and setup questions. That makes the tour practical instead of abstract.
Start with a cleaner grooming workflow.
OpenDog is built to bring the route, pet notes, client messages, payments, and rebooking into one place.